# For Sales & Marketing Team

Sales & marketing team can use these functions to help their daily tasks.

<details>

<summary>Chat Management System</summary>

They can communicate with all their existing customers and potential prospect in 1 platform. Most importantly, they can reply to their customer whichever channels their customer contacts them.&#x20;

</details>

<details>

<summary>Broadcast Messages</summary>

Sales & marketing team can broadcast their promotional messages to their customers/prospects. They can use this function as a tool for retargeting and encouraging repeat purchase. They can plan ahead their marketing campaign ahead of times by using our scheduling function.

</details>

<details>

<summary>CRM System</summary>

Sales & marketing team can manage every inquiries & contacts using tag management system. They will be able to filter out the contact based on the tag they have inserted in every contact. It will be easier to launch targeted  marketing campaign to these contacts.

</details>

<details>

<summary>Multiple Team Member Access</summary>

oChats.io allows businesses to invite more users to use this software. Users can transfer the conversation from 1 person to another easily.&#x20;

</details>

<details>

<summary>Brand Management System</summary>

Sales & marketing team can juggle from 1 brand to another easily and manage all the inquiries for different brands/businesses in 1 platform.

</details>

View more features at here

{% content-ref url="/pages/fOsBj14IhmiNDUtsfJck" %}
[Our Features](/overview/our-features.md)
{% endcontent-ref %}


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