🍊
oChats.io
  • 👋Welcome to oChats.io
  • Overview
    • 💡What we do
    • ✨Our Features
      • Chat Management System
      • Broadcast Messages
      • Multiple Team Member Access
      • CRM System
      • Brand Management System
      • Analytics
  • Module - Tutorial
    • 🛠️Getting set up
    • 🏪Create workspace
    • 🧑Connect to channels
      • WhatsApp Web
      • WhatsApp API
        • WhatsApp Cloud API
        • Gupshup
        • 360dialog
      • Telegram
      • LINE
      • WeChat Business
        • Integration
      • Email
        • Enable IMAP access
    • 📘Upload contacts
      • How to upload a new contact?
      • How to upload new contacts in bulk?
      • How to merge & unmerge contact?
    • 👩‍🏫Set up profile
    • 🔁Messages
      • How to edit name?
      • How to open CRM pop out widget?
      • How to reply customer with another channel?
      • How to use snippet in message section quickly?
      • How to use WhatsApp template message in message section quickly?
      • How to send out personalized WhatsApp template message?
    • 💨Quick reply
      • How to set greeting message?
    • 🗣️Broadcast
      • Personalized Broadcast
      • Personalized Broadcast for WhatsApp
      • Reminder Broadcast
      • Download Broadcast Report
    • 🔍Workflow (Beta)
    • ⚙️Settings
      • WhatsApp Templates
      • Snippets
      • Users
      • Contact Fields
      • Tag
  • Use Cases
    • 🎨For Sales & Marketing Team
    • 🖥️For Customer Support Team
    • 📻For Procurement Team
    • 🧭For Human Resource Team
  • Benefits
    • List Your Business in WhatsApp Business Search
    • WhatsApp Commerce
    • Visible Display Name for Verified Businesses
    • Immediate Instant Messaging for Verified Businesses
    • New Verticals Allow in WhatsApp Business API
    • Getting Green Tick Verification Badge
  • FAQ
    • Why I cannot send out WhatsApp messages?
    • Why I cannot receive incoming message from user?
    • Why I cannot search for my LINE ID?
    • Can I use Wechat Official Account to join WeChat Group?
    • If I saw double tick in Message module, does it mean that my contact has received & read my message?
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  1. Use Cases

For Sales & Marketing Team

Find out how oChats.io can help sales & marketing team to propel.

Sales & marketing team can use these functions to help their daily tasks.

Chat Management System

They can communicate with all their existing customers and potential prospect in 1 platform. Most importantly, they can reply to their customer whichever channels their customer contacts them.

Broadcast Messages

Sales & marketing team can broadcast their promotional messages to their customers/prospects. They can use this function as a tool for retargeting and encouraging repeat purchase. They can plan ahead their marketing campaign ahead of times by using our scheduling function.

CRM System

Sales & marketing team can manage every inquiries & contacts using tag management system. They will be able to filter out the contact based on the tag they have inserted in every contact. It will be easier to launch targeted marketing campaign to these contacts.

Multiple Team Member Access

oChats.io allows businesses to invite more users to use this software. Users can transfer the conversation from 1 person to another easily.

Brand Management System

Sales & marketing team can juggle from 1 brand to another easily and manage all the inquiries for different brands/businesses in 1 platform.

View more features at here

PreviousTagNextFor Customer Support Team

Last updated 2 years ago

🎨
✨Our Features