# Getting set up

<details>

<summary>Step 1: Create workspace (brand)</summary>

Workspace is a place for you to manage all of your businesses. For example, some business owners run multiple businesses/brands in the same time. Hence, he/she able to manage all the communication channels across his/her businesses.&#x20;

</details>

<details>

<summary>Step 2: Connect to the channels</summary>

You can connect multiple communication channels to oChats and manage all conversations in 1 platform.

</details>

<details>

<summary>Step 3: Upload contacts</summary>

Upload/Import all your contacts to oChats.io. oChats.io has built a CRM management. It allows you to manage your contacts easily with tag management system.

</details>

<details>

<summary>Step 4: Set up your profile</summary>

Set up your business and individual profile.

</details>

<details>

<summary>Step 5: Reply to your customers</summary>

Manage all your communication across all channels. You can perform 2-way communication at ease.&#x20;

</details>


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