> For the complete documentation index, see [llms.txt](https://docs.ochats.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ochats.io/module-tutorial/getting-set-up.md).

# Getting set up

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<summary>Step 1: Create workspace (brand)</summary>

Workspace is a place for you to manage all of your businesses. For example, some business owners run multiple businesses/brands in the same time. Hence, he/she able to manage all the communication channels across his/her businesses.&#x20;

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<summary>Step 2: Connect to the channels</summary>

You can connect multiple communication channels to oChats and manage all conversations in 1 platform.

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<summary>Step 3: Upload contacts</summary>

Upload/Import all your contacts to oChats.io. oChats.io has built a CRM management. It allows you to manage your contacts easily with tag management system.

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<summary>Step 4: Set up your profile</summary>

Set up your business and individual profile.

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<summary>Step 5: Reply to your customers</summary>

Manage all your communication across all channels. You can perform 2-way communication at ease.&#x20;

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