🍊
oChats.io
  • 👋Welcome to oChats.io
  • Overview
    • 💡What we do
    • ✨Our Features
      • Chat Management System
      • Broadcast Messages
      • Multiple Team Member Access
      • CRM System
      • Brand Management System
      • Analytics
  • Module - Tutorial
    • 🛠️Getting set up
    • 🏪Create workspace
    • 🧑Connect to channels
      • WhatsApp Web
      • WhatsApp API
        • WhatsApp Cloud API
        • Gupshup
        • 360dialog
      • Telegram
      • LINE
      • WeChat Business
        • Integration
      • Email
        • Enable IMAP access
    • 📘Upload contacts
      • How to upload a new contact?
      • How to upload new contacts in bulk?
      • How to merge & unmerge contact?
    • 👩‍🏫Set up profile
    • 🔁Messages
      • How to edit name?
      • How to open CRM pop out widget?
      • How to reply customer with another channel?
      • How to use snippet in message section quickly?
      • How to use WhatsApp template message in message section quickly?
      • How to send out personalized WhatsApp template message?
    • 💨Quick reply
      • How to set greeting message?
    • 🗣️Broadcast
      • Personalized Broadcast
      • Personalized Broadcast for WhatsApp
      • Reminder Broadcast
      • Download Broadcast Report
    • 🔍Workflow (Beta)
    • ⚙️Settings
      • WhatsApp Templates
      • Snippets
      • Users
      • Contact Fields
      • Tag
  • Use Cases
    • 🎨For Sales & Marketing Team
    • 🖥️For Customer Support Team
    • 📻For Procurement Team
    • 🧭For Human Resource Team
  • Benefits
    • List Your Business in WhatsApp Business Search
    • WhatsApp Commerce
    • Visible Display Name for Verified Businesses
    • Immediate Instant Messaging for Verified Businesses
    • New Verticals Allow in WhatsApp Business API
    • Getting Green Tick Verification Badge
  • FAQ
    • Why I cannot send out WhatsApp messages?
    • Why I cannot receive incoming message from user?
    • Why I cannot search for my LINE ID?
    • Can I use Wechat Official Account to join WeChat Group?
    • If I saw double tick in Message module, does it mean that my contact has received & read my message?
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  1. Module - Tutorial
  2. Connect to channels

Email

Connect to your existing email account via SMTP

PreviousIntegrationNextEnable IMAP access

Last updated 1 year ago

Connect to your existing email account via SMTP. Then, receive and reply email from oChats. Here is a simple guide on how to fill in the required field in the form

  • From Email: Insert your email address

  • SMTP Settings

    • Email: Insert your email address

    • Password: Insert your email password

    • Server: Insert your stmp server link. You can get this information from your email provider. Usually it comes in this format <stmpserver.inbox.com> or <mail.companyname.com>.

    • Port: Insert port number. You can get this information from your email provider. The number is usually:

      • Port 465

      • Port 993

      • etc

    • Username: Insert your email address

    • Secure connection (TLS/SSL): This server requires a secure connection (TLS/SSL): You can check this information with your email provider whether your email requires secure connection or not.

Enable IMAP access & use 2-step verification password for IMAP. Check out this for more information.

  • IMAP Settings

    • Server: Insert your stmp server link. You can get this information from your email provider. Usually it comes in this format <stmpserver.inbox.com> or <mail.companyname.com>.

    • Port: Insert port number. You can get this information from your email provider. The number is usually:

      • Port 465

      • Port 993

      • etc

    • Username: Insert your email address

    • Secure connection (TLS/SSL): This server requires a secure connection (TLS/SSL): You can check this information with your email provider whether your email requires secure connection or not.

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