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oChats.io
  • ๐Ÿ‘‹Welcome to oChats.io
  • Overview
    • ๐Ÿ’กWhat we do
    • โœจOur Features
      • Chat Management System
      • Broadcast Messages
      • Multiple Team Member Access
      • CRM System
      • Brand Management System
      • Analytics
  • Module - Tutorial
    • ๐Ÿ› ๏ธGetting set up
    • ๐ŸชCreate workspace
    • ๐Ÿง‘Connect to channels
      • WhatsApp Web
      • WhatsApp API
        • WhatsApp Cloud API
        • Gupshup
        • 360dialog
      • Telegram
      • LINE
      • WeChat Business
        • Integration
      • Email
        • Enable IMAP access
    • ๐Ÿ“˜Upload contacts
      • How to upload a new contact?
      • How to upload new contacts in bulk?
      • How to merge & unmerge contact?
    • ๐Ÿ‘ฉโ€๐ŸซSet up profile
    • ๐Ÿ”Messages
      • How to edit name?
      • How to open CRM pop out widget?
      • How to reply customer with another channel?
      • How to use snippet in message section quickly?
      • How to use WhatsApp template message in message section quickly?
      • How to send out personalized WhatsApp template message?
    • ๐Ÿ’จQuick reply
      • How to set greeting message?
    • ๐Ÿ—ฃ๏ธBroadcast
      • Personalized Broadcast
      • Personalized Broadcast for WhatsApp
      • Reminder Broadcast
      • Download Broadcast Report
    • ๐Ÿ”Workflow (Beta)
    • โš™๏ธSettings
      • WhatsApp Templates
      • Snippets
      • Users
      • Contact Fields
      • Tag
  • Use Cases
    • ๐ŸŽจFor Sales & Marketing Team
    • ๐Ÿ–ฅ๏ธFor Customer Support Team
    • ๐Ÿ“ปFor Procurement Team
    • ๐ŸงญFor Human Resource Team
  • Benefits
    • List Your Business in WhatsApp Business Search
    • WhatsApp Commerce
    • Visible Display Name for Verified Businesses
    • Immediate Instant Messaging for Verified Businesses
    • New Verticals Allow in WhatsApp Business API
    • Getting Green Tick Verification Badge
  • FAQ
    • Why I cannot send out WhatsApp messages?
    • Why I cannot receive incoming message from user?
    • Why I cannot search for my LINE ID?
    • Can I use Wechat Official Account to join WeChat Group?
    • If I saw double tick in Message module, does it mean that my contact has received & read my message?
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  1. Benefits

Getting Green Tick Verification Badge

Apply verification with your BSP or directly with Meta

PreviousNew Verticals Allow in WhatsApp Business APINextWhy I cannot send out WhatsApp messages?

Last updated 1 year ago

You can check out more information in .

WhatsApp requires businesses to be authentic, notable brand owns this official WhatsApp Business account.

The criteria for WhatsApp Official Business Accounts (OBA) is based on a number of factors and is different from policies on other platforms. In addition to following WhatsApp's and Policies, businesses need to be:

  • : Represents a well-known business, often searched brand or entity

  • Verified: Has gone through , and

  • 2FA: Has set up .

Requesting an Official Business Account

Follow these instructions to request an official business account:

  • Access WhatsApp Manager from your Business Manager. Click on the phone number for which you want to request OBA within the Overview section

  • Turn on 2 step verification for this phone number to apply for OBA. Please note your Business Verification and Display Name approval needs to be complete before applying for OBA

    • If you have not set up two-factor verification for the phone number you want verified, follow the instructions in to enable it

    • If you have not completed Business Verification, see for more information

  • Click on Submit Request Button and fill out the required information.

    • You can submit up to 5 supporting links especially from renowned publications (e.g., India Today, Economic times, Wall Street Journal, Reuters, Wikipedia, Business Insider) to show that the business is notable, which helps us determine notability.

    • Fields like Country(s) of operation, parent business or brand (esp. if it is a well known brand) and Primary language helps us to further understand your brand and eligibility for OBA.

Once Meta reviewed your request, you will receive a notification letting you know if your account has been granted OBA or not. If your request is rejected, you can submit a new request after 30 days.

Meta do not grant Official Business Accounts to business employees, test accounts, and Business App accounts. Official Business Accounts are only available to WhatsApp Business Platform users at this time since accounts on the Business App do not go through Business Verification.

Understanding Notability

Notability requires a business to represent a well-known, often searched brand or entity. This should not be taken as a signal of the authenticity of the business.

Notability, on the other hand, reflects substantial presence in online news articles. Notability is assessed based on an accountโ€™s presence in news articles from publications with sizable audiences. Meta do not consider paid or promotional content as sources for review, including business or app listings.

Additionally, previous OBA approvals within a Whatsapp Business Account do not guarantee approval for other numbers (with different display names) associated with that account. If your WABA contains one main parent brand and the phone number associated with that brand meets notability requirements, we suggest updating the display names for the child brands as follows: '{{sub-brand name}} by {{notable name}}'.

Official business accounts are issued at the phone number and display name level. We assess notability for the Display Name of the business account that is requesting OBA status โ€”If the display name is changed after receiving the OBA status, we will need to re-assess the new display name for notability and .

official Meta website
Commerce
Business
Notable
Business Verification
two-step verification
Two-Step Verification
Verify Your Business
display name compliance