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oChats.io
  • 👋Welcome to oChats.io
  • Overview
    • 💡What we do
    • ✨Our Features
      • Chat Management System
      • Broadcast Messages
      • Multiple Team Member Access
      • CRM System
      • Brand Management System
      • Analytics
  • Module - Tutorial
    • 🛠️Getting set up
    • 🏪Create workspace
    • 🧑Connect to channels
      • WhatsApp Web
      • WhatsApp API
        • WhatsApp Cloud API
        • Gupshup
        • 360dialog
      • Telegram
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      • WeChat Business
        • Integration
      • Email
        • Enable IMAP access
    • 📘Upload contacts
      • How to upload a new contact?
      • How to upload new contacts in bulk?
      • How to merge & unmerge contact?
    • 👩‍🏫Set up profile
    • 🔁Messages
      • How to edit name?
      • How to open CRM pop out widget?
      • How to reply customer with another channel?
      • How to use snippet in message section quickly?
      • How to use WhatsApp template message in message section quickly?
      • How to send out personalized WhatsApp template message?
    • 💨Quick reply
      • How to set greeting message?
    • 🗣️Broadcast
      • Personalized Broadcast
      • Personalized Broadcast for WhatsApp
      • Reminder Broadcast
      • Download Broadcast Report
    • 🔍Workflow (Beta)
    • ⚙️Settings
      • WhatsApp Templates
      • Snippets
      • Users
      • Contact Fields
      • Tag
  • Use Cases
    • 🎨For Sales & Marketing Team
    • 🖥️For Customer Support Team
    • 📻For Procurement Team
    • 🧭For Human Resource Team
  • Benefits
    • List Your Business in WhatsApp Business Search
    • WhatsApp Commerce
    • Visible Display Name for Verified Businesses
    • Immediate Instant Messaging for Verified Businesses
    • New Verticals Allow in WhatsApp Business API
    • Getting Green Tick Verification Badge
  • FAQ
    • Why I cannot send out WhatsApp messages?
    • Why I cannot receive incoming message from user?
    • Why I cannot search for my LINE ID?
    • Can I use Wechat Official Account to join WeChat Group?
    • If I saw double tick in Message module, does it mean that my contact has received & read my message?
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  1. Module - Tutorial
  2. Connect to channels

LINE

Connect to official LINE Business Account.

PreviousTelegramNextWeChat Business

Last updated 2 years ago

oChats.io tip: If you have signed up LINE Official Business Account before, please start from Step 6.

Steps to sign up for official LINE Business Account & integrate their API with us:

  1. Sign in / Sign up a .

  2. Once you have signed up, click on LINE official account button.

  3. Fill in all the information for 3 steps sign up form.

  4. Once you have clicked Submit button in page 2, you will see another button Go to Official Account Manager button. Please click on it.

  5. You will reach a LINE official account manager dashboard.

  6. Navigate to Settings > Go to Messaging API > Enable Messaging API

  7. Fill in name & email of developer (You can insert your own name or company name. Same goes to email address) > Click Agree

  8. Insert oChats as your new provider in the field & press Agree.

  9. Insert Privacy Policy and Terms of Use information (optional)

  10. Press OK to enable Messaging API.

  11. Navigate to Response Settings > Detailed Settings.

  12. Find Webhook section > select Enabled.

  13. Navigate to .

  14. Select the Provider (oChats) created.

  15. Select the Channel to connect.

  16. Navigate to Basic Settings > Find & add the Channel ID below.

  17. Scroll down to issue a Channel Secret and add it below.

Important Notes

This is your LINE user ID. So people can search for your business account if they type your business user ID.

There are 3 types of LINE Business account.

  • Unverified account: By default, all businesses start with this account. Unverified LINE Official Accounts have grey badges. They are only searchable in-app via a LINE Official Account ID. This is unfortunate as all accounts come out of the box with a basic ID, a random string generated by LINE.

  • Verified account: Once your account is verified, it will show this blue badge. It can be created when signing up for a LINE Official Account. However, they are only available in LINE’s four key markets. They have a blue badge and are searchable via Display Name or User ID, making them much easier for users to find.

  • Premium account: It has a green badge, but there is no process for applying. We believe LINE upgrades large accounts on its own. Before chatting with a Premium Account, users are forced to follow the account so the account's posts show up in their feed.

LINE encourages businesses to attract user to initiate the chat first. LINE has provided several ways for LINE users to contact the businesses directly.

If you want to create custom user ID, you need to sign up for . The price of premium account is priced at US$12/year.

🧑
premium account
LINE Official Business Account
LINE Live Developer Console
LINE Business Integration Walkthrough
Your LINE User ID
LINE official account badges
LINE official account for in-app search
Methods of initiating a user conversation provided by LINE to businesses