> For the complete documentation index, see [llms.txt](https://docs.ochats.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ochats.io/module-tutorial/connect-to-channels/email/enable-imap-access.md).

# Enable IMAP access

Enabling IMAP access allows you to receive incoming email from your customers.

### How to enable IMAP access & use your 2-step verification?

Gmail

1. Please enable IMAP access from using [Link](https://mail.google.com/mail/u/0/#settings/fwdandpop)
2. Use 2-Step Verification Password for IMAP [Link](https://myaccount.google.com/signinoptions/two-step-verification?pli=1\&rapt=AEjHL4NIDtJTEknfKFZix90zCFNSg6ij-dyUlMbaT-TykkUn8v9m6inBMVft5PlibcPni-4pAsnshscwL3k-AMBBkCSoq-FJmQ)

Outlook

Please follow this [guide](https://support.microsoft.com/en-au/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040) if you are using Microsoft Outlook. Remember to activate your 2-step verification.

Yahoo

Please follow this [guide](https://help.yahoo.com/kb/SLN4075.html) if you are using Yahoo Mail. Remember to activate your 2-step verification.

Other Email Provider

Please contact your email provider to enable IMAP (if needed). Remember to activate your 2-step verification.