WhatsApp Templates

How to create new WhatsApp template?

Template format

Your template content should follow these guidelines:

Please follow this file formats and their respective sizes which are accepted for upload:
1. Image: JPEG and PNG (Max size 2 MB)
2. Video: MP4 (Max size 20 MB)
3. Document: PDF (Max size 2 MB)
should be non-promotional text (no more than 1,024 characters)
must be plain text and can contain alphabet, digits, special characters, emojis and WhatsApp-specific formatting (see WhatsApp-specific formatting)
must have parameters like 1, 2, etc. and include the correct number of curly brackets (i.e., 2 on the left side of the number and 2 on the right side of the number).
must not have floating parameters (i.e., lines with just parameters and no text).

Go to Settings > WhatsApp Templates
Select + Create Template
Fill in these information
- Mandatory
  - Template name
    Name can only contain lowercase alphanumeric characters and underscores ( _ )
    For eg, this_is_demo_message
  - Template category
  - Template language
  - Body
    Insert whatever message you want to send to your recipients
- Optional
  - Select Components
    Header (select either one)
    Text
    Image
    Add Footer text
    Button (select either one):
    Select Call-to-Actions: You can insert maximum 2 buttons (1 phone number for 1 button and 1 URL for another button). This structure is fixed by WhatsApp.
    Quick Replies: You can insert maximum 2 buttons. Instead of inserting link inside, you can insert word inside the button. So when someone clicks on that button, it will reply back as whatever word you have inserted into that button in the first place. For eg, you insert “I’m interested”. When someone clicks on it, it will reply back with “I’m interested”
Click Submit
Wait for Meta approval. It will take 10 mins to 24 hours for approval result. You can check on your approval here (Settings > WhatsApp Templates)

Last updated 9 months ago