# WhatsApp API

{% hint style="info" %}
**Important Note**: Once you have decided to use WhatsApp API, you are required to use a 3rd party software like oChats.io in order to receive and send messages to your customers. You will no longer able to access normal **WhatsApp** app and **WhatsApp Business** app.
{% endhint %}

There are 3 available WhatsApp API selections which you can choose from:

* WhatsApp Cloud API
* Gupshup
* 360dialog

{% tabs %}
{% tab title="Gupshup" %}
Gupshup is an official WhatsApp Business Service Provider (BSP). It is officially appointed by Meta to distribute official WhatsApp Business API. You can check their official website [here](https://www.gupshup.io/en).

Headquartered in Silicon Valley, Gupshup is the world’s most advanced bot and messaging platform. It enables developers to quickly and easily build, test, deploy and manage chat bots across all messaging channels. Gupshup has been a pioneer in messaging and bots, long before they became trendy. Gupshup’s messaging platform is used by over 30,000 businesses, leading companies such as FlipKart, OLA, Facebook, Twitter, ICICI, HDFC and ZeeTV. Gupshup’s platform handles over 4 billion messages per month and over 150 billion cumulative. Gupshup also developed a smart-messaging app, Teamchat, which introduced patent-pending “smart” messages in 2014, only now being offered by other messaging apps. Gupshup’s bot platform provides tools for the entire bot lifecycle enabling developers to quickly and easily build, test, deploy, monitor and track bots. Gupshup is founded by Mr. Beerud Sheth, a serial entrepreneur, who previously founded Elance, Gupshup is funded by investors such as Charles River Ventures, Helion Venture Partners and Globespan Capital Partners.
{% endtab %}

{% tab title="360dialog" %}
360dialog is also an official WhatsApp Business Service Provider (BSP). It is officially appointed by Meta to distribute official WhatsApp Business API. You can check their official website [here](https://www.360dialog.com/).&#x20;

Besides that, 360dialog is the most advanced mobile conversation hub. Its WhatsApp focused multi-channel messaging platform enables brands to connect all mobile touch points and build personalized 1-to-1 conversations with their customers. 360dialog provides solutions for all relevant use cases for the WhatsApp Business API, like integrations and newsletter tools.
{% endtab %}
{% endtabs %}

{% hint style="danger" %}
**Warning**: Once you have changed your existing WhatsApp number over to WhatsApp Business API, you will no longer able to join any WhatsApp Group. Please take note.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ochats.io/module-tutorial/connect-to-channels/whatsapp-api.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
