🍊
oChats.io
  • 👋Welcome to oChats.io
  • Overview
    • 💡What we do
    • ✨Our Features
      • Chat Management System
      • Broadcast Messages
      • Multiple Team Member Access
      • CRM System
      • Brand Management System
      • Analytics
  • Module - Tutorial
    • 🛠️Getting set up
    • 🏪Create workspace
    • 🧑Connect to channels
      • WhatsApp Web
      • WhatsApp API
        • WhatsApp Cloud API
        • Gupshup
        • 360dialog
      • Telegram
      • LINE
      • WeChat Business
        • Integration
      • Email
        • Enable IMAP access
    • 📘Upload contacts
      • How to upload a new contact?
      • How to upload new contacts in bulk?
      • How to merge & unmerge contact?
    • 👩‍🏫Set up profile
    • 🔁Messages
      • How to edit name?
      • How to open CRM pop out widget?
      • How to reply customer with another channel?
      • How to use snippet in message section quickly?
      • How to use WhatsApp template message in message section quickly?
      • How to send out personalized WhatsApp template message?
    • 💨Quick reply
      • How to set greeting message?
    • 🗣️Broadcast
      • Personalized Broadcast
      • Personalized Broadcast for WhatsApp
      • Reminder Broadcast
      • Download Broadcast Report
    • 🔍Workflow (Beta)
    • ⚙️Settings
      • WhatsApp Templates
      • Snippets
      • Users
      • Contact Fields
      • Tag
  • Use Cases
    • 🎨For Sales & Marketing Team
    • 🖥️For Customer Support Team
    • 📻For Procurement Team
    • 🧭For Human Resource Team
  • Benefits
    • List Your Business in WhatsApp Business Search
    • WhatsApp Commerce
    • Visible Display Name for Verified Businesses
    • Immediate Instant Messaging for Verified Businesses
    • New Verticals Allow in WhatsApp Business API
    • Getting Green Tick Verification Badge
  • FAQ
    • Why I cannot send out WhatsApp messages?
    • Why I cannot receive incoming message from user?
    • Why I cannot search for my LINE ID?
    • Can I use Wechat Official Account to join WeChat Group?
    • If I saw double tick in Message module, does it mean that my contact has received & read my message?
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  1. Module - Tutorial
  2. Connect to channels
  3. WhatsApp API

WhatsApp Cloud API

Connect directly to WhatsApp with WhatsApp Cloud API

PreviousWhatsApp APINextGupshup

Last updated 1 year ago

As you know that WhatsApp is owned by Meta, hence you will be connecting your WhatsApp API using Meta Business Manager. Before connecting to WhatsApp Cloud API, please ensure you have this ready before hand:

  • A Facebook Business Manager account

  • A mobile number/landline number which has no account with WhatsApp before

Important Note:

  • Facebook Business Manager: Make sure your Facebook Business Manager complies to .

  • Mobile/landline number:

    • Make sure there is no Interactive Voice Response (IVR) in your phone. It prevents you from answering the call for WhatsApp OTP verification

    • Make sure you are not using any toll free number as your official WhatsApp number.

Connecting to WhatsApp Cloud API is easy. All you need to do is follow the steps in WhatsApp Cloud API onboarding flow.

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WhatsApp Commerce Policy