If I saw double tick in Message module, does it mean that my contact has received & read my message?
If you see there are double tick, it is not necessary that all messages has been delivered or read. This function varies based on the channel you connect. If you connect to the below channel, please expect the following result
Channels | Available / Not Available |
|---|---|
WhatsApp API - Gupshup | Available. Please enable it at your Gupshup portal (Gupshup dashboard → webbook → Message events settings) |
WhatsApp API - Cloud API | Coming soon |
WhatsApp Web | Coming soon |
Facebook Messenger | Available by default |
Instagram | Available by default. Only have Seen function. |
LINE Business | Not available |
Telegram | Not available |
Last modified 19d ago