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oChats.io
  • 👋Welcome to oChats.io
  • Overview
    • 💡What we do
    • ✨Our Features
      • Chat Management System
      • Broadcast Messages
      • Multiple Team Member Access
      • CRM System
      • Brand Management System
      • Analytics
  • Module - Tutorial
    • 🛠️Getting set up
    • 🏪Create workspace
    • 🧑Connect to channels
      • WhatsApp Web
      • WhatsApp API
        • WhatsApp Cloud API
        • Gupshup
        • 360dialog
      • Telegram
      • LINE
      • WeChat Business
        • Integration
      • Email
        • Enable IMAP access
    • 📘Upload contacts
      • How to upload a new contact?
      • How to upload new contacts in bulk?
      • How to merge & unmerge contact?
    • 👩‍🏫Set up profile
    • 🔁Messages
      • How to edit name?
      • How to open CRM pop out widget?
      • How to reply customer with another channel?
      • How to use snippet in message section quickly?
      • How to use WhatsApp template message in message section quickly?
      • How to send out personalized WhatsApp template message?
    • 💨Quick reply
      • How to set greeting message?
    • 🗣️Broadcast
      • Personalized Broadcast
      • Personalized Broadcast for WhatsApp
      • Reminder Broadcast
      • Download Broadcast Report
    • 🔍Workflow (Beta)
    • ⚙️Settings
      • WhatsApp Templates
      • Snippets
      • Users
      • Contact Fields
      • Tag
  • Use Cases
    • 🎨For Sales & Marketing Team
    • 🖥️For Customer Support Team
    • 📻For Procurement Team
    • 🧭For Human Resource Team
  • Benefits
    • List Your Business in WhatsApp Business Search
    • WhatsApp Commerce
    • Visible Display Name for Verified Businesses
    • Immediate Instant Messaging for Verified Businesses
    • New Verticals Allow in WhatsApp Business API
    • Getting Green Tick Verification Badge
  • FAQ
    • Why I cannot send out WhatsApp messages?
    • Why I cannot receive incoming message from user?
    • Why I cannot search for my LINE ID?
    • Can I use Wechat Official Account to join WeChat Group?
    • If I saw double tick in Message module, does it mean that my contact has received & read my message?
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On this page
  1. Module - Tutorial
  2. Connect to channels
  3. WhatsApp API

Gupshup

Connect to Gupshup, official WhatsApp Business API provider

PreviousWhatsApp Cloud APINext360dialog

Last updated 2 years ago

oChats.io tip: If you are existing Gupshup customer, please start from Step 18.

Steps to sign up for Gupshup & integrate their API with us:

  1. Verify your email with Gupshup and sign In to Gupshup dashboard.

  2. Click on “Create App” & select “Access API”.

  3. Insert your app name.

  4. Click “Next” & “Go to dashboard”.

  5. Look for your app name and click on “Settings”. Insert our partner ID, 957.

  6. Enable Template Messaging.

  7. Go back and click on “Go Live”.

  8. Select the most preferred method & click “Get Started”

  9. Follow through the step-by-step guide in Gupshup portal.

  10. Select your region and the country, you or your clients are trying to send the messages and accept the pricing accordingly.

  11. Enter you contact details, business details, official address and other details, like Facebook page URL.

  12. Preview your details entered in step 3 and confirm if they are correct.

  13. Set-up Facebook manager ID, phone number and display name and save for the approvals from WhatsApp side.

  14. Check for approvals in the next step, if they are approved it will be displayed on the page or we can re-submit the details again.

  15. If details are approved by WhatsApp, you can ask for a request code for authentication and enter the code in next screen to GO LIVE

  16. Congrats, you application is now Live. You can now send/receive messages from your official WhatsApp business API number. Your live application will be available on dashboard like below-

  17. Retrieve the API key from top right corner.

  18. Insert API key & App Name. Once you click Connect, you are good to go.

Sign up an account with .

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Gupshup