Gupshup

Connect to Gupshup, official WhatsApp Business API provider

oChats.io tip: If you are existing Gupshup customer, please inform our customer support that you want to perform WhatsApp Business API migration. Before perform any migration, please turn off your 2FA in your WhatsApp Manager within Meta Business Manager.

Steps to sign up for Gupshup & integrate their API with us:

1. You will be given an onboarding link to create and integrate WhatsApp Business API through Gupshup.

2. Click on "Continue with Facebook" now. You will leave the Gupshup UI and go to the Facebook Business Manager profile (please make sure that you are already logged into the FB Business account that has access to the business's Facebook Business Manager)

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3. Follow the prompt on Facebook Business Manager to share your account with Gupshup.

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4. Verify Meta Business Profile. Confirm and proceed to the next step.

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5. Now you will be shown the WhatsApp business account name WhatsApp business profile display name and category business description and website. Add all the details and click next.

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6. Add Phone Number. Enter the phone number (It is ok if you get a warning message 'This number is already registered to an existing WhatsApp account....')

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7. Verify with OTP

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8. Confirmation from Gupshup. Upon approval from WhatsApp, you will receive a notification from your WhatsApp manager that your WABA (WhatsApp Business Account) is now live.

9. Retrieve the API key from top right corner.

   
10. Insert API key & App Name. Once you click Connect, you are good to go.